Implementation of the Accessible Information Standard
Download (PDF 6.36 MB)Summary of report content
This is a report by Healthwatch Trafford. The report looks at the Accessible Information Standard and it's implementation.
The project focuses on the implementation of AIS by local bodies such as NHS Trusts, Local Authorities, and healthcare providers.
A mixture of site visits and surveys were used to engage people and staff.
There are recommendations in this report.
- Improve awareness and compliance of AIS.
- Displayed information should be accessible by the patient population of the service.
- Availability and signposting of hearing aid loops.
- Further research on communication challenges.
There are no follow up actions in this report.