How has coronavirus affected you?

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Summary of report content

Healthwatch Hounslow conducted a survey with 3,310 people to gather their experiences of the coronavirus pandemic between May and July 2020. 

The report found that people are concerned about social distancing and a 'second wave' of the virus. The shielding system caused much confusion. Those with cancelled appointments have received minimal or no information and there are mixed views on the levels of support from GPs and other services. Many people experience a better work-life balance, thanks to home working. Those with activities and routines are more resilient than those without. Those with gardens are much more able to cope, than those without.

A number of detailed recommendations were made relating to mental health, the community, and health services. 

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General details

Local Healthwatch
Healthwatch Hounslow
Publication date
Date evidence capture began
Date evidence capture finished
Type of report
Report
Key themes
Access to services
Booking appointments
Cancellation
Cleanliness, Hygiene and Infection Control
Communication with patients; treatment explanation; verbal advice
Remote appointments and digital services
Food, nutrition and catering
Lifestyle and wellbeing; wider determinants of health
Written information, guidance and publicity
Caring, kindness, respect and dignity

Methodology and approach

Was the work undertaken in partnership with another organisation?
No
Primary research method used
Survey
If an Enter and View methodology was applied, was the visit announced or unannounced?
N/A

Details of people who shared their views

Number of people who shared their views
3310
Age group
All
Gender
All
Ethnicity
All
Sexual orientation
Not known
Does this report feature carers?
No
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