How is COVID-19 affecting Croydon residents? 1 – 30 April 2020

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Summary of report content

This report gives an overview of what we have heard from the first 63 respondents of our survey between 3 April and 23 April. You can see more about the sample at the back of this report. This report presents the experiences that Croydon residents have shared and what we suggest could be done to improve their experience. The experiences have been analysed into themed sections reflecting the key issues raised, along with a selection of the wide range of responses we have received. We have then suggested some actions that could be undertaken in response to these comments.

 

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General details

Local Healthwatch
Healthwatch Croydon
Publication date
Date evidence capture began
Date evidence capture finished
Type of report
Report
Key themes
Access to services
Booking appointments
Communication with patients; treatment explanation; verbal advice
Remote appointments and digital services
Building, Decor and Facilities, including health and safety
Written information, guidance and publicity
Prevention of diseases, including vaccination, screening and public hygiene
Lifestyle and wellbeing; wider determinants of health
Other
Medication, prescriptions and dispensing

Methodology and approach

Was the work undertaken in partnership with another organisation?
Not known
Primary research method used
Survey
If an Enter and View methodology was applied, was the visit announced or unannounced?
N/A

Details of health and care services included in the report

Details of health and care services included in the report
Dentist
General Practice (GP)

Details of people who shared their views

Number of people who shared their views
63
Age group
All
Gender
All
Ethnicity
All
Sexual orientation
Not known
Does this report feature carers?
Yes
Did you find this attached report useful?
0
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