How are you coping with the Covid-19 pandemic? "12 months of Covid, 12 months of experiences"

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Summary of report content

Healthwatch Blackburn with Darwen, Healthwatch Blackpool, Healthwatch Cumbria and Healthwatch Lancashire working in partnership report on the findings of a series of surveys from March 2020 to March 2021.  Overall they heard from 1,621 people.

The key themes of the research highlighted:

  • The impact of social isolation and distancing on people’s mental health
  • How people adapted to digital communications
  • People’s financial situations
  • Worries about catching Covid-19  
  • The impact of the pandemic on caring responsibilities
  • Access to healthcare
  • Attitudes to restrictions and safety measures-
  • The impact of the pandemic and restrictions on people’s lifestyles and the community
  • Vaccine and Covid-19 tests

The report contains 8 recommendations to address the issues raised in the report.

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General details

Local Healthwatch
Healthwatch Blackburn with Darwen
Healthwatch Blackpool
Healthwatch Cumbria
Healthwatch Lancashire
Publication date
Date evidence capture began
Date evidence capture finished
Key themes
Access to services
Cleanliness, Hygiene and Infection Control
Communication with patients; treatment explanation; verbal advice
Remote appointments and digital services
Health inequality
Lifestyle and wellbeing; wider determinants of health
Written information, guidance and publicity
Service organisation, delivery, change and closure
Waiting for appointments or treatment; waiting lists for treatment

Methodology and approach

Was the work undertaken in partnership with another organisation?
No
Primary research method used
Survey
If an Enter and View methodology was applied, was the visit announced or unannounced?
N/A

Details of health and care services included in the report

Details of health and care services included in the report
Dentist
General Practice (GP)
Inpatient care/General inpatients
General outpatients and hospital-based consultants
Community Mental Health Team (CMHT) and specialist MH services
Care home

Details of people who shared their views

Number of people who shared their views
1621
Age group
All
Gender
Women
Men
Is the gender identity of people in the report the same as the sex they were assigned at birth?
No
Sexual orientation
Bisexual
Heterosexual / Straight
Gay men
Lesbians / Gay women
Does this report feature carers?
Yes
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