Hoveton and Wroxham Medical Centre feedback report

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Summary of report content

In June 2026 Healthwatch Norfolk visited Hoveton and Wroxham Medical Centre to speak with patients about their experience with health and social care services. They spoke to 13 people.

The report covers:

  • The services provided by the surgery
  • Observations of the building and facilities
  • Patient feedback about the care provided

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General details

Local Healthwatch
Healthwatch Norfolk
Publication date
Key themes
Access to services
Booking appointments
Building, Decor and Facilities, including health and safety
Caring, kindness, respect and dignity
Communication with patients; treatment explanation; verbal advice
Consent, choice, user involvement and being listened to
Service organisation, delivery, change and closure
Waiting for appointments or treatment; waiting lists for treatment
Written information, guidance and publicity

Methodology and approach

Was the work undertaken in partnership with another organisation?
No
Primary research method used
Observation (eg Enter and View)
If an Enter and View methodology was applied, was the visit announced or unannounced?
N/A

Details of health and care services included in the report

Details of health and care services included in the report
General Practice (GP)

Details of people who shared their views

Number of people who shared their views
13
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