Hospital Outpatient Appointment Letters

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Summary of report content

This is a summary report from Healthwatch in Sussex. The report looks at polling results on hospital letters.

Healthwatch in Sussex sought experiences of hospital outpatient appointment letters, which are intended to give clear information about an appointment and what to expect when you attend. 

A total of 330 people shared their experiences.

There are no recommendations in this report.

There are no follow up actions in this report.

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General details

Local Healthwatch
Healthwatch East Sussex
Healthwatch Brighton And Hove
Healthwatch West Sussex
Publication date
Key themes
Administration (records, letters, results)
Communication with patients; treatment explanation; verbal advice

Methodology and approach

Primary research method used
Survey

Details of health and care services included in the report

Details of health and care services included in the report
General outpatients and hospital-based consultants

Details of people who shared their views

Number of people who shared their views
330
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