Hospital car parking survey: review of changes at the Cumberland Infirmary Carlisle

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Summary of report content

In December 2014 Healthwatch Cumbria produced a report regarding the inadequate parking at Cumberland Infirmary Carlisle. North Cumbria University hospitals NHS Trust.

Recommendations were made in the report detailing suggested improvements.

This survey was a follow up to the original asking the public what they thought of the improvements that had been made since the 2014 report. The report was completed in 2016.

There were 244 responses to the survey and it was completed on line with a number of site visits to publicise.

The survey was carried out over a period of just over 2 months.

The findings were as follows:

The car parking changes have made a positive difference; however there are still issues remaining.From the survey and site visits it has become apparent that there are issues still around the use of coin machines on arrival which respondents feel would be better if it were pay on exit and issues with the number of carparking spaces available. There are also remaining issues with parking for staff.

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General details

Local Healthwatch
Healthwatch Cumbria
Publication date
Date evidence capture began
Date evidence capture finished
Type of report
Report
Impact or Progress
Key themes
Parking and transport

Methodology and approach

Was the work undertaken in partnership with another organisation?
No
Primary research method used
Survey

Details of health and care services included in the report

Details of health and care services included in the report
Other
Name of service provider
North Cumbria University hospitals NHS Trust Cumberland Infirmary Carlisle.

Details of people who shared their views

Number of people who shared their views
244
Age group
All
Gender
All
Ethnicity
All
Does this report feature carers?
Yes
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