Healthy living hub survey report, Croydon
Download (PDF 338.45 KB)Summary of report content
Healthwatch Croydon conducted a survey, gathering the views of 124 service users, at the Healthy Living Hub (HLH) between 23 – 30 March 2017. The survey aimed to identify service users’ views on the Healthy Living Hub service.
The research was conducted in response to an advertisement that the service was being reduced and that it might be subject to eventual closure. One area of focus was to ask people where would they go if could not access the service.
Over half of respondents (56%) said that they heard about the service through the library, and 30% by word of mouth. Nearly 4 in 5 (78%) use the HLH service once a week or more. The service was seen as a key hub for socialising and reducing isolation. Many respondents (32%) did not know where to go if they could not access the service, with many feared that would become isolated at home, end up in the streets, or their mental or physical health would deteriorate.
One respondent said, “there is nowhere like this. It’s always full. The classes are so important as my body gets stiff and it affects my mental health”.
The report does not make any recommendations.