Healthwatch in West Yorkshire Insight report
Download (PDF 634.86 KB)Summary of report content
In order to ensure local insight and voices are central to the local ICS strategy refresh Healthwatch across West Yorkshire were asked to provide a report about people’s current experiences of the health and care system. The aim of this work was to pull together current insight across the area and identify any key gaps in insight. The report covers:
- Access to GPs, including booking appointments and access to face to face appointments
- Triage at GP surgeries
- GP staff attitudes
- Access to routine checks
- GPs’ compliance with the Accessible Information Standard
- Access to NHS dentistry, including emergency treatment
- Change of provider in children’s orthodontics
- The impact of increases in the cost of living
- Access to timely mental health support, including for young people
- A lack of mental health crisis support
- Delays in planned care
- Digital inclusion
- Staffing shortages
- Health inequalities
- Hospital discharge
Support for people with hypermobility issues
The report concludes with a range of recommendations to improve access to and experience of care.