Healthwatch Sandwell Insight Report September 2023

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Summary of report content

This report contains a summary of insight from Healthwatch Sandwell for September 2023. They attended a Punjabi-speaking women's group to hear about their experiences with diabetes, finding that there is little information tailored towards different cultural foods and diets. 

Through community outreach, they heard about issues with pharmacies and medication reviews, and one person that wasn't able to get a GP appointment.  

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General details

Local Healthwatch
Healthwatch Sandwell
Publication date
Date evidence capture began
Key themes
Access to services
Accessibility and reasonable adjustments
Communication with patients; treatment explanation; verbal advice
Consent, choice, user involvement and being listened to
Medication, prescriptions and dispensing

Methodology and approach

Was the work undertaken in partnership with another organisation?
No
Primary research method used
Engagement event
General feedback

Details of health and care services included in the report

Details of health and care services included in the report
Diabetes care
General Practice (GP)
Pharmacy

Details of people who shared their views

Number of people who shared their views
341
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