Healthwatch Oxfordshire outreach visits across Oxfordshire 2022-23 - summary report

Download (PDF 1.83 MB)

Summary of report content

Healthwatch Oxfordshire report on the outreach visits they undertook in 2022/23 across the county.  In this period they spoke to 663 people on visits to:

  • Templars Square Shopping Centre, Oxford
  • Castle Quay Shopping Centre Community Space, Banbury
  • Faringdon Marketplace
  • Oxford Older People’s Day
  • Keble College Oxford
  • Oxford Eid Extravaganza
  • Oxford Community Health Champions Events
  • Wallingford Market
  • Watlington Christmas Market
  • Thame Market.

Common issues they heard about included:

  • Getting access to a GP
  • Booking appointments
  • Access to NHS dentistry
  • Earwax removal
  • Rural and social isolation
  • Digital exclusion
  • Waiting times for medication in pharmacies
  • Access to mental health services

Would you like to look at:

General details

Local Healthwatch
Healthwatch Oxfordshire
Publication date
Date evidence capture began
Date evidence capture finished
Key themes
Access to services
Administration (records, letters, results)
Booking appointments
Cost and funding of services
Parking and transport
Remote appointments and digital services
Service organisation, delivery, change and closure
Waiting times- punctuality and queuing on arrival

Methodology and approach

Was the work undertaken in partnership with another organisation?
No
Primary research method used
Engagement event
If an Enter and View methodology was applied, was the visit announced or unannounced?
N/A

Details of health and care services included in the report

Details of health and care services included in the report
Ambulances and paramedics
Child and Adolescent Mental Health Services (CAMHS) and Targeted Mental Health in Schools Services (TaMHS)
Community Mental Health Team (CMHT) and specialist MH services
Dentist
Emergency department (inc A&E)
General outpatients and hospital-based consultants
General Practice (GP)
Patient Transport and NEPTS
Pharmacy

Details of people who shared their views

Number of people who shared their views
663
Age group
13 to 15 years
16 to 17 years
50 to 64 years
65 to 79 years
80+ years
Gender
Women
Religion or belief
Muslim
Seldom heard groups
People who are geographically isolated
Did you find this attached report useful?
0
No votes have been submitted yet.