Healthwatch Hull Intelligence Report March 2021

Download (PDF 716.47 KB)

Summary of report content

In March 2021 Healthwatch Hull gathered 56 experiences of local Health and Social Care services. The experiences  received related to the following service areas: • Care Homes • GP Surgeries • Hull Royal Infirmary • Dentist • Home Care • Local Authority • NHS Humber Learning Disability • Mental Health Services

Feedback relating to dentistry was largely about access to NHS dental treatment and positive experiences of getting emergency treatment.

Feedback about GPs related to long waits on hold to get through to surgeries by phone and problems with repeat prescriptions.

Would you like to look at:

General details

Local Healthwatch
Healthwatch Kingston Upon Hull
Publication date
Date evidence capture began
Date evidence capture finished
Type of report
Report
Key themes
Access to services
Administration (records, letters, results)
Booking appointments
Medication, prescriptions and dispensing
Caring, kindness, respect and dignity
Staffing - levels and training
Service organisation, delivery, change and closure

Methodology and approach

Was the work undertaken in partnership with another organisation?
No
Primary research method used
Survey
General feedback
If an Enter and View methodology was applied, was the visit announced or unannounced?
N/A

Details of health and care services included in the report

Details of health and care services included in the report
Dentist
General Practice (GP)
Inpatient care/General inpatients
Emergency department (inc A&E)
Mental health crisis service
Home care/domiciliary care including personal assistants and personal budgets
Care home
Ambulances and paramedics

Details of people who shared their views

Number of people who shared their views
56
Age group
Not known
Gender
Not known
Is the gender identity of people in the report the same as the sex they were assigned at birth?
Not known
Sexual orientation
Not known
Does this report feature carers?
Not known
Did you find this attached report useful?
0
No votes have been submitted yet.