Healthwatch Hull Intelligence Report - February 2022

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Summary of report content

In February 2022, Healthwatch Hull gathered 49 experiences of local Health and Social Care services. The experiences they recorded related to the following areas: Care Homes, Dentistry Practices, GP Surgeries, Hospitals, Pharmacies. 

Most comments this month were in relation to Primary Care (GP and Dentistry) which had 25 pieces of intelligence and 15 compliments, followed by Social Care (Care Home and Home Care) which had 8 compliments

Much of the intelligence about Dentists related to access to treatment. 

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General details

Local Healthwatch
Healthwatch Kingston Upon Hull
Publication date
Date evidence capture began
Date evidence capture finished
Key themes
Access to services
Booking appointments
Communication with patients; treatment explanation; verbal advice
Diagnosis
Written information, guidance and publicity
Medication, prescriptions and dispensing
Quality of treatment

Methodology and approach

Primary research method used
Survey
If an Enter and View methodology was applied, was the visit announced or unannounced?
N/A

Details of health and care services included in the report

Details of health and care services included in the report
Pharmacy
Dentist
General Practice (GP)
Emergency department (inc A&E)
Care home

Details of people who shared their views

Number of people who shared their views
49
Age group
Not known
Gender
Not known
Is the gender identity of people in the report the same as the sex they were assigned at birth?
Not known
Sexual orientation
Not known
Pregnancy/maternity
N/A
Does this report feature carers?
Yes
Did you find this attached report useful?
1
1 votes with an average rating of 1.