Healthwatch Hull Intelligence Report - December 2021

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Summary of report content

In December 2021, Healthwatch Hull gathered 29 experiences of local Health and Social Care services. The experiences they recorded related to the following areas: Care Homes, Dentistry Practices, GP Surgeries. 

Most comments this month were in relation to Primary Care (GP and Dentistry) which had 19 pieces of intelligence and 8 compliments, followed by Social Care (Care Home and Home Care) which had 5 piece of intelligence and 5 compliments

Much of the intelligence about Dentists related to access and long delays in treatment and quality of care / support. 

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General details

Local Healthwatch
Healthwatch Kingston Upon Hull
Publication date
Date evidence capture began
Date evidence capture finished
Key themes
Booking appointments
Communication with patients; treatment explanation; verbal advice
Caring, kindness, respect and dignity
Quality of treatment
Waiting for appointments or treatment; waiting lists for treatment

Methodology and approach

Primary research method used
Survey

Details of health and care services included in the report

Details of health and care services included in the report
Dentist
General Practice (GP)
Care home

Details of people who shared their views

Number of people who shared their views
29
Does this report feature carers?
Yes
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