Healthwatch Haringey Annual Report 2019-20

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Summary of report content

Healthwatch Haringey report on their achievements for 2019/20.

23 volunteers helped them to carry out their work, giving up 254 hours of their time. They employed 6 staff and received £160,000 in funding from the local authority.

198 people shared their health and social care story and 211 people contacted Healthwatch Haringey with questions about local health and social care services.

2282 people engaged with them through their website, 1259 people engaged through social media, and 1700 people engaged at community events.

They published 5 reports about the improvements people would like to see with their health and social care, and from this, made 39 recommendations for improvement.

The report also sets out the changes Healthwatch Haringey secured to the delivery of health and social care.

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General details

Local Healthwatch
Healthwatch Haringey
Publication date
Date evidence capture began
Date evidence capture finished
Type of report
Annual Report
Key themes
Access to services
Communication with patients; treatment explanation; verbal advice
Health inequality
Lifestyle and wellbeing; wider determinants of health
Written information, guidance and publicity
Caring, kindness, respect and dignity
Waiting times- punctuality and queuing on arrival
Waiting for appointments or treatment; waiting lists for treatment

Methodology and approach

Was the work undertaken in partnership with another organisation?
No
If an Enter and View methodology was applied, was the visit announced or unannounced?
N/A

Details of health and care services included in the report

Details of health and care services included in the report
General Practice (GP)
Child and Adolescent Mental Health Services (CAMHS) and Targeted Mental Health in Schools Services (TaMHS)
Community Mental Health Team (CMHT) and specialist MH services
Other
Adult social care, including care packages and social workers

Details of people who shared their views

Number of people who shared their views
0
Age group
Not known
Gender
Not known
Is the gender identity of people in the report the same as the sex they were assigned at birth?
Not known
Sexual orientation
Not known
Pregnancy/maternity
N/A
Does this report feature carers?
Yes
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0
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