Healthwatch Doncaster Report on Enter and View Follow up visits to Thorndene, Doncaster Chapel Garth, Bentley Oldfield House, Stainforth

This is a report following up Enter and View visits undertaken by Healthwatch Doncaster to Thorndene, Chapel Garth and Oldfield House care homes to measure the impact of the original Enter and View visits.

Thorndene – findings at follow up visit

Findings on follow-up visit conducted on 24 April 2019 It was not deemed appropriate to undertake a follow up visit at Thorndene due to the change of ownership since the original visit was undertaken.

Chapel Garth – findings at follow up visit

• Alarm cords were not tied up but some did not reach the required length and it was suggested that this should be a consideration in case of falls.
• The signing in book appears to be in regular use and is being kept out of the reach of residents, on entry the staff are directing visitors to the book.
• Toilet seats and grab rails have not been replaced, the Manager was unavailable at the time of the visit in order to ascertain whether this is on a maintenance plan for the future.
• Clocks and calendar showed the correct time and date at the time of the follow up visit.

Oldfield House – findings at follow up visit

• Contrasting toilet seats have been ordered and fitted, but the Manager is not pleased with the colour as it does not provide a sufficient contrast and he is taking steps to remedy this.
• Notice boards had been de-cluttered and updated.
• Issue with hand sanitiser in the porch had been rectified.
• Dementia friendly signage was in place.
• Tap markings remain the same.
• Alarm cords are hanging free, some of the cords seen at the previous visit were belonging to the old call system and have now been removed to avoid confusion.
• The pull cap on the light cord near to the dining room was still missing.

Painting of the corridors is still underway and the plan is to ensure that the handrails are contrasting colours