Healthwatch Cheshire West Annual Report 2022-23

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Summary of report content

In 2022-23, 2,755 people engaged with HW Cheshire West and 1,462 people shared specific experiences of health and social care. They published 22 reports based on this feedback. 

Over the year, Healthwatch Cheshire West have heard about:

  • the cost-of-living increases
  • additional need for mental health support
  • long waiting lists for elective surgery
  • challenges in accessing primary care services, particularly dentists and GPs
  • experiences within hospital settings
  • increased demand on social care

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General details

Local Healthwatch
Healthwatch Cheshire West and Chester
Publication date
Date evidence capture began
Date evidence capture finished
Key themes
Access to services
Booking appointments
Cancellation
Complaints
Cost and funding of services
Diagnosis
Discharge
Lifestyle and wellbeing; wider determinants of health
Public consultation and engagement
Quality of treatment

Methodology and approach

Was the work undertaken in partnership with another organisation?
No
Primary research method used
Engagement event
General feedback

Details of health and care services included in the report

Details of health and care services included in the report
Adult social care, including care packages and social workers
Community Mental Health Team (CMHT) and specialist MH services
Counselling/Psychotherapy/ Improving Access to Psychological Therapies (IAPT)
Dentist
General Practice (GP)
Hospital services- not stated
Public health (inc healthy lifestyle services such as smoking cessation or weight management)

Details of people who shared their views

Number of people who shared their views
5954
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