Health and wellbeing BAME womens event

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Summary of report content

Healthwatch Bristol has previously heard that people from certain BAME communities have a lack of understanding of screening programmes and health promotion. As a result of this, Healthwatch Bristol organised a health and wellbeing event for BAME women, to raise awareness of cancer. The main event focused on two types on cancer which are particularly related to women. Healthwatch organised workshops to hear people’s feedback on long term health conditions, their experiences of using health and social care services and which services they felt had help supported them with their needs. Healthwatch Bristol facilitated a workshop asking if people had any long term illness and which health and social care services they felt helped to support them with their needs.

Healthwatch Bristol collected 55 experiences from those who attended the event. The key themes from those experiences: Positive feedback regarding some GP surgeries, Dentist and some accident and emergencies services; in relation to access to services, the majority of commentators felt that availability of appointments to see their GP and time spent waiting for an interrupters and appointments, was a major issue; many commentator were disappointed as their surgery had not informed them they were entitled to interrupters and were resorting to taking family members; some commentators felt that being listened to way important in relation to being treated with dignity and respect; in many cases some commentators felt there was a lack of communication and translation provision between their surgery Hospitals and patients; poor cervical screening assessment were also an issue as some were not informed that screening should be done every three years for some women of certain ages.

The report has one recommendation, although there is no response from the provider.

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General details

Local Healthwatch
Healthwatch Bristol
Publication date
Date evidence capture began
Date evidence capture finished
Type of report
Report
Key themes
Access to services
Administration (records, letters, results)
Communication with patients; treatment explanation; verbal advice
Referrals

Methodology and approach

Was the work undertaken in partnership with another organisation?
No
Name(s) of the partner organisation(s)
Public Health, Cancer Research UK, Macmillan Cancer
Primary research method used
Engagement event
Focus group
If an Enter and View methodology was applied, was the visit announced or unannounced?
N/A

Details of health and care services included in the report

Details of health and care services included in the report
Dentist
General Practice (GP)
Other
Name of service provider
Bristol Royal Infirmary Bristol Oncology, Cosham Hospital, Children’s Hospital, Southmead Hospital

Details of people who shared their views

Number of people who shared their views
55
Age group
Not known
Gender
Not known
Is the gender identity of people in the report the same as the sex they were assigned at birth?
Not known
Sexual orientation
Not known
Does this report feature carers?
Not known
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