Health and Social care service priority areas

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Summary of report content

Healthwatch Trafford undertook a survey to find out local people’s priorities for health and social care services.  The survey was open between 25 June and 16 July 2021 and they heard from 26 people.

When asked about priority service areas, the most popular request was for all service areas to receive attention.

In addition, there were three key areas highlighted as needing prioritising: GPs, community mental health services, and hospital outpatient services.

People said there was a need for more clinical staff and more locally accessible services.

They wanted health and care services to quickly return to pre-pandemic levels of operation.

 People also supported improvements to the services offered based on convenience for patients, good quality care, well-funded services, and access for all

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General details

Local Healthwatch
Healthwatch Trafford
Publication date
Date evidence capture began
Date evidence capture finished
Key themes
Access to services
Remote appointments and digital services
Health inequality
Staffing - levels and training
Service organisation, delivery, change and closure
Waiting for appointments or treatment; waiting lists for treatment

Methodology and approach

Was the work undertaken in partnership with another organisation?
No
Primary research method used
Survey
If an Enter and View methodology was applied, was the visit announced or unannounced?
N/A

Details of health and care services included in the report

Details of health and care services included in the report
Dentist
General Practice (GP)
Optometry services/opticians
Inpatient care/General inpatients
Maternity care
Phlebotomy/blood tests
Physiotherapy
Child and Adolescent Mental Health Services (CAMHS) and Targeted Mental Health in Schools Services (TaMHS)
Community Mental Health Team (CMHT) and specialist MH services
Home care/domiciliary care including personal assistants and personal budgets
Care home
District nurse and community nursing
Emergency department (inc A&E)

Details of people who shared their views

Number of people who shared their views
28
Age group
All
Gender
All
Sexual orientation
Not known
Does this report feature carers?
No
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