Health and social care needs of people with Long Covid

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Summary of report content

This report presents the lived experiences of people with Long COVID, identifying their ongoing symptoms and the response from health and social care services to meet their needs. It builds on the findings with recommendations to local health and social care service providers and commissioners.

Healthwatch Nottingham and Nottinghamshire and Self-Help UK were partially funded by the East Midlands Academic Health Science Network, to work with people who have Long COVID symptoms; and to develop their skills in survey design, analysis and report writing. The aim was to gather their experiences and report the findings to local health and social care service providers and commissioners.

A focus group was held in February 2021 with a small group of people experiencing Long COVID symptoms. The themes identified in the focus group shaped the question design of an online survey. HWNN gathered the views of 37 people from across Nottingham and Nottinghamshire in March 2021.

The findings are discussed in line with the common themes that members of the Facebook COVID-19

Survivor’s group identified and wanted to research. These themes included:

  • Whether they were tested for COVID-19?
  • Who they first contacted for treatment for COVID-19 and their experience of care?
  • Whether they were hospitalised and their experience of care?
  • The ongoing symptoms they are still experiencing.
  • What support from health and social care would be helpful to meet their needs?

A total of seven people took part in the focus group, three of whom went onto to become volunteer researchers and attended the questionnaire design, analysis and report writing training and inputted into the design of the online survey. The survey was shared with members of the COVID-19 Survivors Facebook Group and more widely among statutory and voluntary organisations and the networks of Healthwatch Nottingham and Nottinghamshire and Self-Help UK. A total of 37 people responded to the online survey.

HWNN made a number of recommendations following this research.

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General details

Local Healthwatch
Healthwatch Nottinghamshire
Publication date
Date evidence capture began
Date evidence capture finished
Key themes
Access to services
Remote appointments and digital services
Health inequality
Written information, guidance and publicity
Lifestyle and wellbeing; wider determinants of health
Caring, kindness, respect and dignity

Methodology and approach

Name(s) of the partner organisation(s)
Self-Help UK; East Midlands Academic Health Science Network
Primary research method used
Focus group
Survey

Details of health and care services included in the report

Details of health and care services included in the report
General Practice (GP)
Other
General outpatients and hospital-based consultants
Respiratory medicine (lung services)
NHS 111

Details of people who shared their views

Number of people who shared their views
37
Age group
25 to 49 years
65 to 79 years
Gender
Women
Men
Not known
Is the gender identity of people in the report the same as the sex they were assigned at birth?
Not known
Sexual orientation
Bisexual
Heterosexual / Straight
Gay men
Lesbians / Gay women
Prefer not to say
Types of long term conditions
Other
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