Heacham Surgery feedback report

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Summary of report content

In May 2026 Healthwatch Norfolk  visited Heacham Surgery to speak with patients about their experience with health and social care services. They spoke to 21 people.

The report covers:

  • The services provided by the practice
  • Observations about the building and facilities and staff feedback about appointment booking
  • Patient experience of care

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General details

Local Healthwatch
Healthwatch Norfolk
Publication date
Key themes
Access to services
Booking appointments
Building, Decor and Facilities, including health and safety
Remote appointments and digital services
Service organisation, delivery, change and closure

Methodology and approach

Primary research method used
Observation (eg Enter and View)
If an Enter and View methodology was applied, was the visit announced or unannounced?
N/A

Details of health and care services included in the report

Details of health and care services included in the report
General Practice (GP)

Details of people who shared their views

Number of people who shared their views
21
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