Hampton Pharmacy Closures
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This is a report by Healthwatch Richmond. The project looks at pharmacy closures in the area.
In November 2023, we launched a survey to understand the impact of the two pharmacy closures. Over 600 responses were received within the first week of data collection.
We also visited 5 locations including community centres, GP practices, Boots Station Approach Pharmacy and Boots Bear Road Pharmacy in Hanworth.
It was found the changes in service were making things worse for local users of the pharmacies involved and action is required.
There are recommendations in this report. They refer to each of the two sites involved.
- We are formally recommending that Boots set out an action plan for reducing the disruption at pharmacies in Hampton. We are also requesting that they provide us with that action plan.
There are follow up actions in this report. This relates to the recommendation for Boots.