The Hamlets, Enter and View Report August 2022

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Summary of report content

This report details the findings of an Enter and View conducted by Healthwatch Liverpool at The Hamlets, a nursing home run by Age Concern Liverpool and Sefton, which cares for people over-50 with a functional mental health diagnosis. The representatives from Healthwatch Liverpool spoke to the manager and one member of staff. The report recommendations refreshing the interior décor and ensuring that equipment is not stored in bathrooms.

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General details

Local Healthwatch
Healthwatch Liverpool
Publication date
Date evidence capture began
Key themes
Building, Decor and Facilities, including health and safety
Caring, kindness, respect and dignity
Food, nutrition and catering

Methodology and approach

Was the work undertaken in partnership with another organisation?
No
Primary research method used
Observation (eg Enter and View)
If an Enter and View methodology was applied, was the visit announced or unannounced?
Announced

Details of health and care services included in the report

Details of health and care services included in the report
Care home
Name of service provider
The Hamlets

Details of people who shared their views

Number of people who shared their views
2
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