Guiding Hands: enabling parent carers to get the help they need

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Summary of report content

Parent carers play a crucial but often unrecognised role in supporting their children with additional needs. However, many do not realise they are parent carers or have the knowledge of what support is available to them. 

Healthwatch Wiltshire research found that families need more practical support to navigate the complexities of the health, education and benefit system. They also require more emotional support to maintain their resilience and manage the emotional strain. 

Parent carers want a partnership approach with professionals, but these relationships are often poor. Parent carers feel supported by two key organisations, with Carers Together Wiltshire running the cafés/groups and the Wiltshire Parent Carer Council providing support. 

Recommendations include:

  •  Launching an awareness campaign
  • Strengthening the parent carer groups
  • Establishing a parent carer companion role
  • Improving access to core advice 

Parent carers play a critical role supporting their cared for family members. However, they need Guiding Hands to give them access to essential information and navigate the complexities of the wider care and support system.

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General details

Local Healthwatch
Healthwatch Wiltshire
Publication date
Key themes
Access to services
Lifestyle and wellbeing; wider determinants of health
Quality of treatment
Written information, guidance and publicity

Methodology and approach

Was the work undertaken in partnership with another organisation?
No
Primary research method used
General feedback
Interviews
If an Enter and View methodology was applied, was the visit announced or unannounced?
N/A

Details of health and care services included in the report

Details of health and care services included in the report
Children's social care services

Details of people who shared their views

Number of people who shared their views
53
Does this report feature carers?
Yes
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