Guided by You Annual Report 2019/20

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Summary of report content

Healthwatch Somerset's annual report describes their activities, priorities and highlights for the financial year 2019-2020.

Their priorities including collecting experiences about the Health Visiting Service, how people get information and advice locally, access to primary care through GPs and the NHS Long Term Plan. Healthwatch Somerset published 8 reports and made 45 recommendations over the year. 1400 people shared their story with them and 2066 people contacted them for information and support. They have outlined how much their volunteers contribute to their organisation. Healthwatch Somerset have outlined their finances over the financial year 2019-2020. 

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General details

Local Healthwatch
Healthwatch Somerset
Publication date
Date evidence capture began
Date evidence capture finished
Type of report
Annual Report
Key themes
Access to services
Communication with patients; treatment explanation; verbal advice
Written information, guidance and publicity
Prevention of diseases, including vaccination, screening and public hygiene
Lifestyle and wellbeing; wider determinants of health
Caring, kindness, respect and dignity

Methodology and approach

Was the work undertaken in partnership with another organisation?
No
Primary research method used
Engagement event
Survey
If an Enter and View methodology was applied, was the visit announced or unannounced?
N/A

Details of people who shared their views

Number of people who shared their views
0
Age group
All
Gender
All
Ethnicity
All
Sexual orientation
Not known
Does this report feature carers?
Yes
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