GP Resource Evaluation

This is a report by Healthwatch Middlebrough and Healthwatch Cleveland and Redcar.

Following the launch of a resource on GPs, many positive comments were received from health care professionals. As a result of this, the North East and North Cumbria (NENC) Integrated Care Board (ICB) Healthwatch (HW) Network approached us with a request to produce a template of the resource so that other areas can use the transferable information and localise it as necessary. This template has now been produced.

Healthwatch wanted to find out if the GP resource was helpful to local people as well as professionals. With this purpose,  a number of engagement activities were carried out in order to collect evidence of impact of the resource on local people.

Over a time period of two months, existing groups were contacted to either attend their planned meeting or arrange a consultation group to hear their feedback on the resource. The printed booklet was used for reference and a Power Point presentation, where preferred. Before presenting each section, people were asked about existing knowledge of the subject area to establish a baseline of existing knowledge, then again after we had shared the information in the resource. The responses confirmed that participants had increased their awareness and knowledge about the information presented. Delivery was informal, encouraging engagement in the process by contributing comments and discussion. Notes were taken, which were then inserted into a table for analysis of findings which is included within this report.