Focus on dentists

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Summary of report content

Healthwatch Medway wanted to find out and understand the issues people in Medway are having when they want to see a dentist.

They spoke to 94 people in total and found that:

  • Over half of them were either not registered with an NHS dentist, or had problems getting an appointment with their NHS dentist.
  • Some people also reported having problems registering their children with NHS dentists.
  • Healthwatch also spoke to a few practices to get their perspective. They told them that they prioritise registration of children - only 2 practices were accepting NHS patients, but only if they were children.
  • The findings suggest that Covid has exacerbated the health inequalities that already existed for people who are trying to access a dentist in Medway.

Healthwatch have made five recommendations for the Medway Joint Strategic Needs Assessment highlighting the growing inequality in access to dentalcare within Medway and its impact on people, especially children.

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General details

Local Healthwatch
Healthwatch Medway
Publication date
Date evidence capture began
Date evidence capture finished
Key themes
Access to services
Booking appointments
Cost and funding of services
Health inequality
Written information, guidance and publicity

Methodology and approach

Was the work undertaken in partnership with another organisation?
No
Name(s) of the partner organisation(s)
Age UK
Primary research method used
Focus group
Survey
General feedback
If an Enter and View methodology was applied, was the visit announced or unannounced?
N/A

Details of health and care services included in the report

Details of health and care services included in the report
Dentist

Details of people who shared their views

Number of people who shared their views
94
Age group
All
Gender
Not known
Is the gender identity of people in the report the same as the sex they were assigned at birth?
Not known
Sexual orientation
Not known
Does this report feature carers?
Yes
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