Finding out about our residential care providers across St Helens

Healthwatch St Helens undertook research with providers of residential care in St Helens on access to medical treatment, managing falls, and access to other services that would improve the lives of residents. Data was collected via a survey. A total of 15 surveys were completed.

The survey found that most residential care homes had access to GPs and dental care, and eye care. Other services available in most care homes included physiotherapy, chiropody, as well as the option to pay for hair and beauty appointments (e.g. nail treatments). The survey also covered processes followed in care homes following a resident fall.