Feedback on smoking cessation and pulmonary rehabilitation services in Islington

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Summary of report content

Healthwatch Islington was commissioned to gather feedback from people experiencing health inequalities about smoking cessation and pulmonary rehabilitation services.  They spoke to 98 people.

A ‘community champions’ model could work well for promoting smoking cessation services given the lack of success stories within the communities Healthwatch spoke to and language barriers preventing some people who had engaged with smoking cessation services (and to a lesser extent pulmonary rehabilitation services) from getting the most from them.

13 of the 14 respondents who were not aware that there was support available to help them stop smoking were Somali men. If this trend is corroborated by other research data it would suggest that the promotion of smoking cessation services within the Somali community should be a priority.

Poor air quality was identified as a problem by some residents who had successfully engaged with pulmonary rehabilitation services.

One patient who had tried to engage with pulmonary rehabilitation resources on the Whittington Health website felt that the online offer could be improved. Specifically, they would have welcomed more direction/instruction as to how to get the best out of the online resources.

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General details

Local Healthwatch
Healthwatch Islington
Publication date
Key themes
Access to services
Accessibility and reasonable adjustments
Health inequality
Lifestyle and wellbeing; wider determinants of health
Written information, guidance and publicity

Methodology and approach

Was the work undertaken in partnership with another organisation?
No
Primary research method used
Focus group
Interviews
If an Enter and View methodology was applied, was the visit announced or unannounced?
N/A

Details of health and care services included in the report

Details of health and care services included in the report
Public health (inc healthy lifestyle services such as smoking cessation or weight management)
Respiratory medicine (lung services)

Details of people who shared their views

Number of people who shared their views
98
Gender
Women
Men
Ethnicity
Arab
Asian / Asian British: Bangladeshi
Black / Black British: African
Any other ethnic group
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