Feedback report: The Walton Centre NHS Foundation Trust (May - July 2017)

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Summary of report content

Healthwatch Sefton set out the feedback they received about the Walton Centre during the period May to July 2017.  During this period they received 31 pieces of feedback.

Largely the feedback was positive, particularly about treatment and care and staff.  Negative feedback was mainly about car parking.

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General details

Local Healthwatch
Healthwatch Sefton
Publication date
Date evidence capture began
Date evidence capture finished
Key themes
Access to services
Building, Decor and Facilities, including health and safety
Parking and transport
Caring, kindness, respect and dignity
Quality of treatment

Methodology and approach

Was the work undertaken in partnership with another organisation?
No
Primary research method used
General feedback
If an Enter and View methodology was applied, was the visit announced or unannounced?
N/A

Details of health and care services included in the report

Details of health and care services included in the report
General outpatients and hospital-based consultants

Details of people who shared their views

Number of people who shared their views
31
Age group
Not known
Gender
Not known
Is the gender identity of people in the report the same as the sex they were assigned at birth?
Not known
Sexual orientation
Not known
Does this report feature carers?
Not known
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