Feedback report - February 2023

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Summary of report content

Healthwatch Greenwich reports on the themes in the feedback they received in February 2023.  During this period they heard from 218 people.  Key themes included:

  • Access to NHS dentistry
  • GP appointments
  • A&E waiting times and conditions

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General details

Local Healthwatch
Healthwatch Greenwich
Publication date
Date evidence capture began
Date evidence capture finished
Key themes
Access to services
Booking appointments
Caring, kindness, respect and dignity
Cleanliness, Hygiene and Infection Control
Cost and funding of services
Staffing - levels and training
Waiting times- punctuality and queuing on arrival

Methodology and approach

Was the work undertaken in partnership with another organisation?
No
Primary research method used
General feedback
If an Enter and View methodology was applied, was the visit announced or unannounced?
N/A

Details of health and care services included in the report

Details of health and care services included in the report
Dentist
Emergency department (inc A&E)
General Practice (GP)
Inpatient care/General inpatients

Details of people who shared their views

Number of people who shared their views
218
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