Feedback report: Cancer Services in Suffolk
Download (PDF 847.16 KB)Summary of report content
Healthwatch Suffolk worked with the NHS Confederation to gather people's experiences of cancer care in Suffolk.
Of the 137 comments included, 59% were positive, 10% were mixed, and 31% were negative in sentiment. Please see table one below for more information about the sentiment of feedback as it related to broad aspects of people’s experiences (treatment, diagnosis, monitoring and surgery).
Key themes identified in the data:
- Timely access to services, including diagnostic services
- Staffing interactions, which were largely positive
- how effectively cancer services shared information with patients and their families, and how patients felt about the way they were communicated with.
- how well current or former cancer patients felt their condition had been monitored, including access to regular check-ups and reviews.
- Holistic care needs
- Family involvement and support