Feedback received related to care homes, domiciliary care, and other social care services across Northamptonshire - April to June 2023

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Summary of report content

This report summarises the feedback Healthwatch North Northamptonshire and Healthwatch West Northamptonshire have heard from members of the public and local organisations about care homes, domiciliary care, and other services. 

 

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General details

Local Healthwatch
Healthwatch North Northamptonshire
Healthwatch West Northamptonshire
Publication date
Date evidence capture began
Date evidence capture finished
Key themes
Access to services
Accessibility and reasonable adjustments
Caring, kindness, respect and dignity
Complaints
Communication with patients; treatment explanation; verbal advice
Medication, prescriptions and dispensing
Service organisation, delivery, change and closure
Staffing - levels and training

Methodology and approach

Was the work undertaken in partnership with another organisation?
No
Primary research method used
General feedback

Details of health and care services included in the report

Details of health and care services included in the report
Adult social care, including care packages and social workers
Care home
Child and Adolescent Mental Health Services (CAMHS) and Targeted Mental Health in Schools Services (TaMHS)

Details of people who shared their views

Number of people who shared their views
7
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