Feedback Feed Forward April to June 2017

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Summary of report content

Healthwatch South Gloucestershire report on key themes in the feedback they received in Quarter 1 2017/18:

  • Poor communication to patients about service changes
  • A lack of integrated services
  • The experiences of people with a learning disability accessing services
  • Access to primary care for the Gypsy, Roma and Traveller community

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General details

Local Healthwatch
Healthwatch South Gloucestershire
Publication date
Date evidence capture began
Date evidence capture finished
Key themes
Access to services
Communication with patients; treatment explanation; verbal advice
Consent, choice, user involvement and being listened to
Follow-on treatment and continuity of care
Health inequality
Integration of services and communication between professionals

Methodology and approach

Was the work undertaken in partnership with another organisation?
No
Primary research method used
General feedback

Details of health and care services included in the report

Details of health and care services included in the report
General Practice (GP)
Hospital services- not stated

Details of people who shared their views

Ethnicity
White: Gypsy, Traveller or Irish Traveller
White: Roma
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