February 2021 Intelligence Report

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Summary of report content

Healthwatch North Lincolnshire report on trends in feedback received in February 2021.  The report features a set of all the feedback they received, and a brief thematic and service analysis.

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General details

Local Healthwatch
Healthwatch North Lincolnshire
Publication date
Date evidence capture began
Date evidence capture finished
Key themes
Access to services
Cleanliness, Hygiene and Infection Control
Communication with patients; treatment explanation; verbal advice
Cost and funding of services
Caring, kindness, respect and dignity
Service organisation, delivery, change and closure
Waiting for appointments or treatment; waiting lists for treatment

Methodology and approach

Was the work undertaken in partnership with another organisation?
No
Primary research method used
General feedback
If an Enter and View methodology was applied, was the visit announced or unannounced?
N/A

Details of health and care services included in the report

Details of health and care services included in the report
Dentist
General Practice (GP)
Pain management

Details of people who shared their views

Number of people who shared their views
21
Age group
Not known
Gender
Not known
Is the gender identity of people in the report the same as the sex they were assigned at birth?
Not known
Sexual orientation
Not known
Does this report feature carers?
Not known
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