Experiences of hospital discharge in East Sussex

Between February and April 2021, Healthwatch East Sussex ran a web-based survey to gather experiences of anyone living in East Sussex who had been discharged as an inpatient from hospital between December 2020 and the end of April 2021. 36 people took the time to share their experiences of hospital discharge.

The goal was to understand how hospital discharge was functioning during the third national COVID-19 lockdown.  They focused their questions on capturing feedback on four themes:

1. Positive aspects of the experience and those people felt could be improved
2. Whether people received all the information and support they needed
3. If people had any outstanding concerns
4. Anything people still needed help or support with

This report provides a brief summary of the key themes identified in the responses to the survey.