Experiences of health and social care in Sheffield - Key insights from October - November 2025

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Summary of report content

Healthwatch Sheffield report on the key themes in the feedback they received in October and November 2025.  During that period they heard from 189 people.

During this time, several recurring themes emerged, including difficulties accessing GP appointments and long waiting times for certain services. People also shared their experiences of breastfeeding support, as well as feedback on wider determinants of health, such as housing issues and the amount of litter on Sheffield’s streets.

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General details

Local Healthwatch
Healthwatch Sheffield
Publication date
Date evidence capture began
Date evidence capture finished
Key themes
Access to services
Booking appointments
Caring, kindness, respect and dignity
Communication with patients; treatment explanation; verbal advice
Cost and funding of services
Integration of services and communication between professionals
Lifestyle and wellbeing; wider determinants of health
Prevention of diseases, including vaccination, screening and public hygiene
Service organisation, delivery, change and closure
Triage and admissions
Waiting for appointments or treatment; waiting lists for treatment
Waiting times- punctuality and queuing on arrival

Methodology and approach

Was the work undertaken in partnership with another organisation?
No
Primary research method used
General feedback
If an Enter and View methodology was applied, was the visit announced or unannounced?
N/A

Details of health and care services included in the report

Details of health and care services included in the report
Adult social care, including care packages and social workers
Cardiology/heart medicine
Child and Adolescent Mental Health Services (CAMHS) and Targeted Mental Health in Schools Services (TaMHS)
Dentist
Emergency department (inc A&E)
General outpatients and hospital-based consultants
General Practice (GP)
Inpatient care/General inpatients
Ophthalmology
Rehabilitation/enablement
Services for people with drug, alcohol and other addictions
Services for people with Autism/on the Autism spectrum
Vaccination clinics, including Covid 19 vaccine

Details of people who shared their views

Number of people who shared their views
189
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