Experiences of children and young people: mental health and wellbeing

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Summary of report content

This is a report by Healthwatch Torbay.

The report provides a summary of the experiences that Healthwatch Torbay has recorded in relation to mental health and wellbeing services for children and young people in Torbay since 1st January 2023. Feedback has been received via an online feedback centre on the Healthwatch Torbay website, through the local Healthwatch contact centre and through the Healthwatch Assist Network in Torbay. 

Healthwatch Torbay acknowledge that there has been a significant increase in need for children’s mental health and wellbeing support locally and nationally and that it is more important than ever for support to be accessible for young people as early as possible and for parents to know where they can go to access the right information and support in a timely way. 

Unfortunately, Healthwatch Torbay have only recently heard of the negative experiences whereby people are experiencing delays accessing help and support. They are keen to hear from young people and parents of those who have received support for their mental health and wellbeing at the time when they needed it and how the support that they received met their needs, whether this was through the NHS, or through the voluntary and community sector. They want to be able to share these experiences with the public to highlight what works well so that these services can reach more young people in Torbay. 

There are no recommendations in this report.

There are no follow up actions in this report.

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General details

Local Healthwatch
Healthwatch Torbay
Publication date
Key themes
Access to services
Communication with patients; treatment explanation; verbal advice
Service organisation, delivery, change and closure
Staffing - levels and training
Waiting for appointments or treatment; waiting lists for treatment

Methodology and approach

Primary research method used
General feedback

Details of health and care services included in the report

Details of health and care services included in the report
Child and Adolescent Mental Health Services (CAMHS) and Targeted Mental Health in Schools Services (TaMHS)
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