Experiences of Cervical Screening in Derbyshire and Derby City

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Summary of report content

Healthwatch Derby and Healthwatch Derbyshire undertook research to understand women's experience of cervical screening. Between February and April 2025, they collected the views of 294 people from Derbyshire and Derby City about cervical screening via a survey and semi-structured interviews.

Four in fie said that they attended their cervical screening appointment when they received their last invite 

Over nine in ten said they received their invitation by letter. Only 1% of people said that they have not been contacted at all about booking a cervical screening appointment 

Over three in five had a positive  experience at their last cervical screening appointment 

One in ten found that booking a cervical screening is difficult 

Over four in five said that the information they received before their cervical screening appointment was extremely clear or very clear

Some people  would have liked more information before the appointment, so they would be better informed about what would happen at the appointment 

In the interviews, most people reported no significant barriers with booking appointments and accessing cervical screening. Some people raised concern about limited appointment flexibility.

Many people said that making the cervical screening process more accessible and less intimidating would positively influence their decision to attend.

Most people said they are grateful to be invited to cervical screening appointments and feel fine about attending their next appointment.

Some people said that things could be put in place to make them feel more comfortable, such as more information about the procedure before the appointment, and nurses suggesting positions or techniques to make the process more comfortable.

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General details

Local Healthwatch
Healthwatch Derby
Healthwatch Derbyshire
Publication date
Date evidence capture began
Date evidence capture finished
Key themes
Access to services
Booking appointments
Caring, kindness, respect and dignity
Consent, choice, user involvement and being listened to
Prevention of diseases, including vaccination, screening and public hygiene
Service organisation, delivery, change and closure
Written information, guidance and publicity

Methodology and approach

Was the work undertaken in partnership with another organisation?
No
Primary research method used
Interviews
Survey
If an Enter and View methodology was applied, was the visit announced or unannounced?
N/A

Details of health and care services included in the report

Details of health and care services included in the report
General Practice (GP)

Details of people who shared their views

Number of people who shared their views
305
Gender
Women
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