Experiences and perceptions of young adults with SEND transitioning between social care services

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Summary of report content

Healthwatch Gateshead undertook research to explore the experiences of young people aged 16-25 with special educational needs and disabilities (SEND) in Gateshead as they transition from Children's Social Care to Adult Social Care services. The study examined participants' interactions with the Transitions Team within Adult Social Care, the quality of service delivery, opportunities for developing independent living skills, the involvement of parents, carers, and families in the assessment process, and the degree of support young people feel in achieving their goals during this transition. 

They conducted surveys with 16 participants through home visits, using a mixed methods approach for data analysis. 

Overall, the majority of participants had positive experiences and perceptions regarding their transition to Adult Social Care, expressing that they felt supported by their support workers. However, a small portion of participants, parents, and carers suggested improvements in the provision of information, care, services, and respite. 

The research highlighted the need to consider the individual differences of young people with SEND and to deliver effective communication to provide more tailored and person-centred or family-focused support. Healthwatch Gateshead has made several recommendations for potential improvements to enhance the relationships and outcomes between the Transitions Team, service users, and their parents and carers.

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General details

Local Healthwatch
Healthwatch Gateshead
Publication date
Date evidence capture began
Date evidence capture finished
Key themes
Access to services
Consent, choice, user involvement and being listened to
Follow-on treatment and continuity of care
Service organisation, delivery, change and closure

Methodology and approach

Was the work undertaken in partnership with another organisation?
No
Primary research method used
Survey
If an Enter and View methodology was applied, was the visit announced or unannounced?
N/A

Details of health and care services included in the report

Details of health and care services included in the report
Adult social care, including care packages and social workers
Children's social care services

Details of people who shared their views

Number of people who shared their views
16
Age group
16 to 17 years
18 to 24 years
Types of disabilities
Learning disability or difficulties
Types of long term conditions
Learning disability
Does this report feature carers?
Yes
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