The experience of Northwick Park Hospital: July 2022 to June 2023

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Summary of report content

Healthwatch Harrow report on the trends in their data about Northwick Park Hospital for the period July 2022 to June 2023.  During this period they received feedback from 400 people.

The report looks at:

  • The source of the data
  • Top trends
  • Sentiment
  • Which departments are people commenting on the most
  • Trends in A&E, inpatients, maternity, surgery, transport, reception, diagnosis/testing, clinical treatment, clinical nursing, discharge, follow on care
  • Data tables

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General details

Local Healthwatch
Healthwatch Harrow
Publication date
Date evidence capture began
Date evidence capture finished
Key themes
Access to services
Booking appointments
Caring, kindness, respect and dignity
Follow-on treatment and continuity of care
Discharge
Parking and transport
Quality of treatment
Staffing - levels and training

Methodology and approach

Was the work undertaken in partnership with another organisation?
No
Primary research method used
General feedback
If an Enter and View methodology was applied, was the visit announced or unannounced?
N/A

Details of health and care services included in the report

Details of health and care services included in the report
Emergency department (inc A&E)
Hospital services- not stated
Inpatient care/General inpatients
Maternity care

Details of people who shared their views

Number of people who shared their views
400
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