Experience the change: community perspectives on menopause support in Luton

Healthwatch Luton undertook research on how menopause is understood, supported, and accessed by local women, particularly those from ethnic minority and marginalised backgrounds.  They visited engagement events and gathered informal feedback, reaching over 70 women.

Many women reported not recognising early menopause symptoms or knowing where to seek help. Common signs such as anxiety, fatigue, and irregular periods were often misunderstood or dismissed until much later. Few had received information about menopause prior to experiencing symptoms. 

Participants described inconsistent support from GPs, with some being offered little advice or treatment options. Others faced delays in accessing HRT or referrals. Follow-up care was rarely offered, leaving many women feeling unsupported throughout their journey. 

The psychological effects of menopause—including low mood, irritability, and sleep disruption—were widely reported. Several women shared feelings of isolation, embarrassment, or being overlooked, especially in workplaces or healthcare environments. 

Women from Bangladeshi, Pakistani, and Black African communities noted that menopause remains a taboo subject within their families and wider communities. This made it more difficult to seek advice or share experiences openly. 

Language barriers, male GPs, and a lack of tailored information made services feel inaccessible for some. Participants expressed a need for women-led, culturally competent support delivered in trusted local settings.