Evaluating young people's experiences of transitioning in local health services

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Summary of report content

Between June and September 2017, Young Advisors Leicester (YAL) were asked to consult young people on their opinions and experiences of transitioning from children to adults local health services by Healthwatch Leicester. YAL then developed questionnaires for pre and post transition; as well as for parents and guardians on paper and online which were used to retrieve information from our partner organisations and young people in general. YAL also devised pre and post transition focus group plans which were undertaken with local young people’s groups. The YAL consulted over 30 young people from the ages of 13-22 to gain an insight into their healthcare experiences.

Over the last four months, YAL spoke to young people’s groups such as the Big Mouth Forum to gain a better understanding of young people’s experiences. YAL were able to identify the following main themes:

1. Clarity of transitioning age

2. Transitional plans

3. Access to a transitional worker

4. User Involvement

From these findings, YAL would recommend the following action points: to improve, circulate and use transition plans for young people, to clarify transitioning age between health services, to consult young people on how best to increase user involvement, to clarify the role of workers and how they are allocated. 

 

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General details

Local Healthwatch
Healthwatch Leicester
Publication date
Date evidence capture began
Date evidence capture finished
Type of report
Report
Key themes
Access to services
Triage and admissions
Booking appointments
Communication with patients; treatment explanation; verbal advice
Follow-on treatment and continuity of care
Diagnosis
Public consultation and engagement
Health inequality
Prevention of diseases, including vaccination, screening and public hygiene
Lifestyle and wellbeing; wider determinants of health
Written information, guidance and publicity
Integration of services and communication between professionals
Caring, kindness, respect and dignity
Staffing - levels and training
Waiting for appointments or treatment; waiting lists for treatment

Methodology and approach

Was the work undertaken in partnership with another organisation?
Yes
Primary research method used
Focus group
Survey
If an Enter and View methodology was applied, was the visit announced or unannounced?
N/A

Details of health and care services included in the report

Details of health and care services included in the report
Sexual health

Details of people who shared their views

Number of people who shared their views
30
Age group
All
Is the gender identity of people in the report the same as the sex they were assigned at birth?
No
Ethnicity
All
Sexual orientation
Other
Does this report feature carers?
No
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