Enter & view: Boots pharmacies in Central Romford

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Summary of report content

Healthwatch Havering undertook enter and view visits to Boots Pharmacies in central Romford.  They spoke to 8 people.

The report looks at:

  • Access including by public transport and car
  • Medication
  • Other pharmacy services
  • Accessibility

The report contains four recommendations on liaison between the two pharmacies, access to translation services, staffing and staff training.

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General details

Local Healthwatch
Healthwatch Havering
Publication date
Key themes
Access to services
Accessibility and reasonable adjustments
Building, Decor and Facilities, including health and safety
Caring, kindness, respect and dignity
Integration of services and communication between professionals
Medication, prescriptions and dispensing
Privacy and confidentiality
Service organisation, delivery, change and closure
Staffing - levels and training

Methodology and approach

Was the work undertaken in partnership with another organisation?
No
Primary research method used
Observation (eg Enter and View)
If an Enter and View methodology was applied, was the visit announced or unannounced?
Not Known

Details of health and care services included in the report

Details of health and care services included in the report
Pharmacy

Details of people who shared their views

Number of people who shared their views
8
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