Enter & View Allenbrook Nursing Home

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Summary of report content

Healthwatch Dudley visited Allenbrook Care Home in May 2024 to speak to residents and their families to discover what life is like for the people who live there.

Key findings

  • 43% of people Healthwatch spoke to said that staff were caring.
  • There was a mix of views about the range of activities available at Allenbrook. Residents suggested activities that they liked, such as bingo and skittles.
  • 100% of people said their (or their relative's room) was clean and comfortable.

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General details

Local Healthwatch
Healthwatch Dudley
Publication date
Date evidence capture began
Date evidence capture finished
Key themes
Accessibility and reasonable adjustments
Building, Decor and Facilities, including health and safety
Caring, kindness, respect and dignity
Cleanliness, Hygiene and Infection Control
Communication with patients; treatment explanation; verbal advice
Consent, choice, user involvement and being listened to
Lifestyle and wellbeing; wider determinants of health
Patient/resident safety
Service organisation, delivery, change and closure
Staffing - levels and training

Methodology and approach

Was the work undertaken in partnership with another organisation?
No
Primary research method used
Observation (eg Enter and View)
If an Enter and View methodology was applied, was the visit announced or unannounced?
Announced

Details of health and care services included in the report

Details of health and care services included in the report
Care home

Details of people who shared their views

Number of people who shared their views
20
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