Enter and view: X-ray department at Countess of Chester Hospital

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Summary of report content

Healthwatch Cheshire West undertook an Enter and View visit to the X-Ray department at the Countess of Chester Hospital on 25 February 2016.

Healthwatch saw a well run efficient department that was well decorated, clean and generally very tidy. All staff wore name badges; changing cubicles were private and well stocked with clean gowns and dressing gowns. There was a separate waiting area for ward patients. The interventional suite was accessed by a separate entrance lowering the risk of cross infection.

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General details

Local Healthwatch
Healthwatch Cheshire West and Chester
Publication date
Date evidence capture began
Date evidence capture finished
Type of report
Enter and View
Key themes
Caring, kindness, respect and dignity
Privacy and confidentiality
Service organisation, delivery, change and closure
Staffing - levels and training
Waiting times- punctuality and queuing on arrival
Written information, guidance and publicity

Methodology and approach

Was the work undertaken in partnership with another organisation?
No
Primary research method used
Observation (eg Enter and View)
If an Enter and View methodology was applied, was the visit announced or unannounced?
Not Known

Details of health and care services included in the report

Details of health and care services included in the report
Medical imaging, including radiography, ultrasound, MRI and nuclear medicine
Name of service provider
The Countess of Chester Hospital

Details of people who shared their views

Number of people who shared their views
3
Age group
All
Gender
All
Ethnicity
All
Pregnancy/maternity
N/A
Types of disabilities
No
Does this report feature carers?
No
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