Enter and view: Woodleigh Manor Residential

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Summary of report content

Healthwatch East Riding of Yorkshire gather information on people’s experiences of health and social care services and there are times when it is appropriate for Healthwatch East Riding of Yorkshire to see and hear for themselves how services are being delivered: these visits are called ‘Enter and View’, they are not inspections.

Healthwatch East Riding of Yorkshire visited Woodleigh Manor Residential Care Home on 07/12/2015.

The summary of findings highlighted areas in relation to patient feedback, staff feedback and observation. Woodleigh Manor appears to be a care home which is very well run, providing personalised care from compassionate and skilled staff. It makes effective use of the facilities available despite the limitations of an old building. Feedback from people we spoke to and observations made during the visit were generally very positive with dignity and respect being at the forefront of service delivery.

The report includes 2 recommendations which include proceed with securing the garden. Consider whether working conditions in the kitchen could be improved.

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General details

Local Healthwatch
Healthwatch East Riding of Yorkshire
Publication date
Date evidence capture began
Date evidence capture finished
Type of report
Enter and View
Key themes
Access to services
Building, Decor and Facilities, including health and safety

Methodology and approach

Was the work undertaken in partnership with another organisation?
No
Primary research method used
Observation (eg Enter and View)
Interviews
Survey
If an Enter and View methodology was applied, was the visit announced or unannounced?
Announced

Details of health and care services included in the report

Details of health and care services included in the report
Care home
Name of service provider
Woodleigh Manor Residential Care Home

Details of people who shared their views

Number of people who shared their views
3
Age group
Not known
Gender
Not known
Is the gender identity of people in the report the same as the sex they were assigned at birth?
Not known
Sexual orientation
Not known
Does this report feature carers?
Yes
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0
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