Enter and view: Withins residential home

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Summary of report content

This is an enter and view report conducted by Healthwatch Bolton 20 September, 2016. During the visit Healthwatch representatives spoke to 13 people, which included a mix of staff, residents and relatives. The majority of people spoken to seemed to be staff (10) and whilst the number of residents spoken to is recorded (3), the total relatives met is not. The visit was announced.

Overall the home was found to be operating to a good standard. Residents seemed to be happy with the care they were receiving. There were comments related to a need for more staff, as well as the difficulty of getting dentists and podiatrists to attend.

Recommendations were made as part of this report. A response from the home manager has been attached.

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General details

Local Healthwatch
Healthwatch Bolton
Publication date
Date evidence capture began
Date evidence capture finished
Type of report
Enter and View
Key themes
Building, Decor and Facilities, including health and safety
Cleanliness, Hygiene and Infection Control
Food, nutrition and catering
Caring, kindness, respect and dignity
Staffing - levels and training
Quality of treatment

Methodology and approach

Was the work undertaken in partnership with another organisation?
No
Primary research method used
Observation (eg Enter and View)
Interviews
If an Enter and View methodology was applied, was the visit announced or unannounced?
Announced

Details of health and care services included in the report

Details of health and care services included in the report
Care home
Name of service provider
Withins (Breightmet) Limited

Details of people who shared their views

Number of people who shared their views
13
Age group
All
Gender
Not known
Is the gender identity of people in the report the same as the sex they were assigned at birth?
Not known
Sexual orientation
Not known
Types of disabilities
Not known
Does this report feature carers?
Yes
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