Enter and view: Widnes Hall Care Home

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Summary of report content

Healthwatch Halton conducted an enter and view visit to Widnes Hall Care Home to learn more about the service, what they do well, and where improvements can be made. The visit took place in March 2023.

Widnes Hall Care Home can care for up to 68 residents, and at the time of the visit there were 67 residents.

The home was presented well and decorated nicely. Family of residents feel the home is warm and welcoming and that residents are treated respectfully by staff. Overall, the observations from the visit were positive.

The report concludes with some recommendations for improvement. Some of these recommendations include updating some furniture and spaces in the home and securely storing confidential data.

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General details

Local Healthwatch
Healthwatch Halton
Publication date
Date evidence capture began
Date evidence capture finished
Key themes
Administration (records, letters, results)
Building, Decor and Facilities, including health and safety
Caring, kindness, respect and dignity
Cleanliness, Hygiene and Infection Control
Food, nutrition and catering
Patient/resident safety
Quality of treatment

Methodology and approach

Was the work undertaken in partnership with another organisation?
No
Primary research method used
Observation (eg Enter and View)
If an Enter and View methodology was applied, was the visit announced or unannounced?
Announced

Details of health and care services included in the report

Details of health and care services included in the report
Care home
Name of service provider
Widnes Hall Care Home
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