Enter and view: White Leaf Support
Download (PDF 250.14 KB)Summary of report content
This is an enter and view report conducted by Healthwatch Bucks 2 February, 2018. During the visit Healthwatch representatives spoke to 11 people, which included a mix of staff and residents. The visit was unannounced, though a two week window was given for the visit.
Overall the home was found to be operating to a good standard. Residents seemed to be happy with the care they were receiving.
Recommendations were made as part of this report. A response from the home manager has been attached.
Summary of recommendations:
- Train staff in basic Makaton/ BSLto improve communication with at least one resident.
- Make better use of all types of communication tools at their disposal.
- Encourage staff to interact more with residents.
- Ensure residents have access to meaningful activities at home such as books, jigsaws and games and a broad range of activities within the home.
- Continue to work to make the meals healthy with more fruit and vegetables.
- Ensure residents files are not left lying about for periods of time.
- Keep the activity chart in the kitchen up-to-date.
- Look at enabling a resident to get access to an app. to animate his drawings.